Enhancing Healthcare Efficiency: The Role of Large Language Models in Routine Hospital Tasks

Srinath Sridharan
4 min readMar 26, 2024
Image created by OpenAI’s DALL-E

"The future of medicine is not just in finding new treatments; it’s in figuring out how to deliver the best care possible to as many people as possible.” — Atul Gawande, Surgeon and Author

The integration of Large Language Models (LLMs) like OpenAI’s GPT series into healthcare has the potential to not only advance medical breakthroughs but also to streamline everyday tasks in hospital settings. In this scientific exploration, we will uncover how LLMs can optimize mundane yet crucial tasks, thereby allowing healthcare professionals to devote more time to patient care.

Streamlining Appointment Scheduling and Follow-ups

LLMs can be employed to manage appointment scheduling and patient follow-ups. By processing natural language inputs, these models can interpret patient requests, schedule appointments according to physician availability, and send reminders for upcoming visits. This automation can lead to a 30% reduction in no-show rates, as per a study by Montague and Asan (2014).

Facilitating Billing and Claims Processing

Billing and insurance claims processing are time-consuming tasks that require attention to detail. LLMs can…

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